Tour Types
- Classic
- Exploration
- Faith
- Cruising
- Spotlights
Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance
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Tour Activity Level
The activity level for this tour:
You’re a leisurely traveler. You typically take it easy and discover the energy of a new place by people-watching or soaking in the atmosphere at a local café. You can climb at least one flight of stairs, board a coach, and walk unassisted at a relaxed pace for up to 60 minutes without difficulty. You can easily handle altitudes up to 5,000 feet.
You like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. You can handle altitudes up to 6,000 feet.
You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (2-3 hours) isn’t a big deal. A moderately paced two-and-a-half-hour walking tour, covering several miles, hills, and uneven surfaces, is no problem for you. Walking four miles over the course of a day is very doable, as is climbing into and out of various modes of transportation (tuk-tuk, cable car, zodiac, etc.). You can climb three flights of stairs easily and handle altitudes between 6,000 and 9,000 feet. Expect some longer days balanced with free time to recharge or set out on your own adventure. This level is not a fit for travelers who require mobility assistance devices.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and half or full day hikes are things you may enjoy) and 10,000 steps a day is normal for you. You can handle longer walking tours (more than 3 hours covering 3+ miles at a steady clip) and activities that involve traversing uneven terrain, steep slopes, standing for periods of time, and varying altitudes and temperatures. You don’t mind being on the go with some early starts, late-nights, and full days. You can handle altitudes of 9,000 feet or higher with little to no issue. This level is not appropriate for travelers who use wheelchairs, walkers, and other mobility assistance devices.
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Itinerary
Exploring the Alpine Countries Austria - Germany - Switzerland
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Enhance Your Trip
Optional Excursions
Add some more spice to your tour with this optional excursions.
Pre and Post Night Stays
Enjoy arriving early or checking out late with our Pre and Post night stays.
Extension Style
The extension style for this tour:
Guided
Hosted
Independent
Experience the destination with a full itinerary planned for you. You’ll be joined by a dedicated Tour Manager and enjoy planned local experiences and sightseeing. In addition, your accommodations, daily breakfast, and any transfers to connect with your main tour are included. (The Tour Manager for your extension may or may not be the same person as your main tour.)
Enjoy a mix of time on your own and some planned tour activities. A local expert is available during part of your stay to guide you during scheduled activities and provide recommendations. In addition, your accommodations, daily breakfast, and any transfers to connect with your main tour are included.
Explore a destination on your own. Your accommodations, daily breakfast, and any transfers to connect with your main tour are included – the rest is whatever you decide! On an independent extension, there won’t be a Tour Manager or local representative present.
Traveler Reviews
Exploring the Alpine Countries Austria - Germany - Switzerland
From $3,229
12 Days • 16 Meals
Book Now-
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Trip Rating:Adjustments for the heat would have helped. Two hotels did not have ac which made sleeping at one very difficult. The other one had fans in the room which helped greatly. My best experience was the group photo and video at Saltzburg.
Thank you for your review! We look forward to traveling with you again soon.
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Trip Rating:Walking great distances to a somewhat average restaurant And too much time shopping
Thank you for your review! We look forward to traveling with you again soon.
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Trip Rating:We had a great time and highly recommended the tour. However, there is always room for improvement. For example, the local tour guide in Freiburg was terrible. Ruldoff, the local tour guide in Vienna, wasn't to our liking. We recommend more time at Mt. Pilatus. We would have like time to ride the Alpine Slide.
Thank you for sharing your review, we have passed along your feedback to our team.
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Trip Rating:I visited wonderful places, some of which were very unique. Wouldn’t have seen them on my own.
Thank you for your review! We look forward to traveling with you again soon.
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Trip Rating:It was a good tour. Not perfect but very enjoyable.
Thank you for your review! We look forward to traveling with you again soon.
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Trip Rating:While I thought the tour had way too many people, I enjoyed our guide and all the spots we visited!!
Thank you for your review! We look forward to traveling with you again soon.
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Trip Rating:As I understand, this was our tour manager Martin's first tour with Collette. I understand that English is not his native language. However, his speech was so halting and 'sharp,' it grated on my nerves. Martin met us at the airport. Others on the tour mentioned the email they had received from him. I did not receive the email from him. When I asked him about it he said I didn't need it - and I should get a picture of it from someone else. He insisted that we all install 'What's App' on our phones so he could communicate with us. He did not use the app at all. The welcome meeting: Usually we introduce ourselves and say where we are from. Martin did not have us do that, so I thought perhaps that would come at the welcome dinner. There was no 'welcome' at the dinner. And the restaurant was so crowded and noisy, that we would not have been able to hear anyway. He also had the habit of rapping on the microphone two to three times before he began to speak on the bus. On our first tour in Vienna, I was having ifficulty hearing the lady city guide. He commenced to be rude with me - saying, "You need to turn it on. To Channel 5." My VOX device was on and was on Channel 5. It was just some kind of a glitch at that time. I would not recommend that Collette again hire Martin as a guide. There are many other instances of his rudeness. I have much more I could say, but I am probably running out of space for this answer. I was hoping to be able to add more to my comments - because I think Collette needs to know what else was less than good on this particular tour. Because of Martin, the tour was less than what I expect on a Collette tour. And - I am not Amanda Schott. For some reason I did not receive a Collette survey for the Exploring the Alpine Countries., so Amanda forwarded her survey to me. I followed this tour immediately with Alpine Lakes and Scenic Trains. I think I do have a Collette survey for that tour. Please check my email address that you have on file. Sometimes I believe it is misspelled - hence - no email message.
Thank you for your review! We look forward to traveling with you again soon.
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Trip Rating:He conducted and explained our tours. He saw that we were on time and everyone was present.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:Organized, well-balanced itinerary. Tour guide very knowledgeable, kind; bus driver safe, also kind. Hotels excellent. Group meals not so good - long wait time. Would definitely travel again!
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Trip Rating:Organized, well-balanced itinerary. Tour guide very knowledgeable, kind; bus driver safe, also kind. Hotels excellent. Group meals not so good - long wait time. Would definitely travel again!
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Trip Rating:Great tours, I've traveled with Collette for about 20 years. Hotels are centrally located, tours are great and my rep at home office is great to work with. The best trip insurance !
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Trip Rating:The beauty of the countries we visited, couple highlights was great weather to see the Matterhorn and go up Mt. Pilatus. Hotels were in really great locations making time on your own easy to get around. Enjoyed the Mozart opera in Vienna and great restaurants.
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Trip Rating:Overall it was a good trip and the service was good. Our only problem was we went a day earlier and had paid for transportation from the airport to the hotel. There was no one to pick us up at the airport and we hired a cab. We were reimbursed, but did not receive our entire amount because of the exchange of American money for a Euro. Yes, I would travel with your company again.
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Trip Rating:We enjoyed the entire trip.
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Our trip met all our expectations and more
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Trip Rating:A very busy trip that gave us the opportunity to see many attractions and also experience the local culture
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Trip Rating:Visiting the small towns of Zermatt, Oberammergau, and the larger city of Salzburg
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Trip Rating:The hotels and excursions were A+
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Trip Rating:A truly wonderful experience
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Trip Rating:Tour guide was very approachable and available. Very personable and knowledgeable. Very patient, especially with the group he was working with. Liked the personal time but tour guide was happy to help us with details
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Trip Rating:Great tour and loved all the cities and stops. Suggestion would be to make a stop or offer an optional stop for Oktoberfest in Munich when in that area at that time and the cost of the tour is higher those weeks.
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It was a very enjoyable trip.
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Trip Rating:The tour guide was GREAT. The hotels were all good. Liked that when you had free time you were able to walk to other areas because of there locations. Days were planned well.
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Trip Rating:They have put a lot of thought into the whole tour. Zermatt to see the Matterhorn was my favorite. Such a beautiful place.
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I received everything that they sold me.
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Trip Rating:They are a very professional group of people, I recommend them.
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Trip Rating:Switzerland and Germany where my favorite
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Excellent guided tour company
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Trip Rating:I would definitely do a Collette tour again and I would recommend them to anyone looking to go on a guided tour. The tour manager was organized, very knowledgeable and a trusted guide. The bus driver was extremely skilled in maneuvering the small roads in Europe. The hotel stays during the tour were very conveniently located to popular sites.
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Trip Rating:My favourite memorable experience was the concert we saw in Vienna. It was an extra cost but I felt it was definitely worth it.
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Trip Rating:Everything that was in the pre tour information email, was indeed carried through with. All transportation was provided on time and without any delay. The guide that Collette provided was very knowledgeable and provided answered to everyone's questions. My wife and I are looking forward to our next Collette tour.
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Trip Rating:I just got done with my explanation in the statement box before this. I'm not going to type all that again.
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Drowned rats
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Trip Rating:Select an alternative for rain days when we are in a big city and can go to a museum - we were like drowned rats for two days in Vienna ( still had a good time but not as nice as if we were dry and exploring some of the interior spaces of the great city. More but your would have to pay me...
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Trip Rating:The opera dinner ws fantastic and the performers were well matched with a small orchestra. I thought the food was great and the portions appropriate Z(not a groaning board meal of a country farm house) the tour guide made too much comment in advance that the portion sizes were small.
Thank you for traveling with Collette on our Exploring The Alpine Countries tour. We're very sorry that you experienced bad weather on tour. Your feedback will be reviewed by the Product Design Teams so that the overall touring experience for our guests can be improved.
Collette Support -
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Trip Rating:Great trip. Great tour guide. Took care of everything!!
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Trip Rating:The train ride up to the matterhorn was great.
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Trip Rating:The trip from start to finish was as advertised. The tour guide went beyond what I expected.
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Trip Rating:Having cake at the palace gift shop
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GO COLLETTE for EXCELLENT travel experiences!
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Trip Rating:Collette is the best tour company out there. They call you right back so you don't need a travel agent; they give you discounts like AARP and also give you discounts if you travel frequently with them--which my husband and I do. They have EXCELLENT tourguides--and you are given information about the area you are travelling to, through, and when the tour guide for the actual tour isn't instructing you, they hire excellent LOCAL guides to help enhance the tour experience. The hotels are ALWAYS four and five star hotels. The coaches are always clean and smelling fresh with EXCELLENT coach drivers. I never worry on a Collette tour--I am able to sit back, relax, and have FUN. I don't have to carry my luggage--they do that FOR me. If I have special needs, they make sure they are met. Usually even your "special" days and events are recognized (birthdays and anniversaries). When my husband and I travel, we go Collette. We wouldn't travel any other way.
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Trip Rating:We were repeatedly "let loose" in the cities along the tour and allowed to explore things that interested us. We were told the best places to eat, to shop, and given additional tips on optional sites to see. One of those experiences was a German beer hall. What a blast we had--with other tour members and the local delicious fare. Our tourguide always made sure we had fun and were advised of the best shops and restaurants and she made sure we "reported back" to her so she kept up to date with how we fared every meal, every experience. She really took care of us from even BEFORE the tour started to AFTER it ended.
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Trip Rating:Very happy with the tour guide very knowledgeable
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Trip Rating:It was an excellent tour, very impressive mountains Food was good different, hotels were good
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Trip Rating:Every item was covered on the tour list, tour guide kept us informed and entertained when the hghway was shut down due to a massive truck accident. Good Job
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Trip Rating:Goat herding in Zermatt, all the tours were informative
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So much too see and do and it is all planned for you. Wonderful.
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Trip Rating:The whole trip was amazing. The trip was a gift from my son for my birthday. Our guide, Patryk Preiss, done a wonderful job of organizing our group and making sure we were where we needed to be to make this an enjoyable vacation. On my birthday, Patryk had a street band play Happy Birthday. The hotel sent a fruit basket and wine to my room, and I am sure he had something to do with that also. He also was very informative about our tour and had a great sense of humor. We had a great group of people on this trip. Everyone got along really well.
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Trip Rating:The locals who conducted our walking tours had lots of info about the many places we visited. The scenery was breathtaking. I would recommend Collette to anyone who is looking for an adventure. My most memorable experience was the night of the farewell dinner and we had to say goodbye to the many friends we made on our twelve day journey.
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Trip Rating:Could not ask for better service! Every time I called, the person I talked to was extremely helpful AND courteous. Documents were very detailed and complete. Thank you for making our first Collette trip worry free.
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Trip Rating:Loved the tour! Great experience with memories that will last a lifetime.
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Trip Rating:very helpful when I had family emergency and had to cancel our trip last September . I was able to reschedule it for May. Our flight was booked well and the transfer service from home to airport and or hotel is a great service. I just wished we were informed that the excursion I prepaid for was not going to occur and was cancelled (dinner cruise in Vienna). I understand that the Eagle's nest excursion had to be cancelled due to weather conditions. I'm still waiting for the refund for these 2 prepaid activities.
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Trip Rating:We were able to visit interesting places. Our tour manager Ellen was excellent. She was very talented and even played the traveling Fidler for birthday celebrants and couples celebrating anniversaries. She made an excursion not included in the tour become possible to view the Matterhorn . We were given enough free time on our own to explore. We enjoyed Salzburg and had fun seeing songs from the sound of music.
Thank you for traveling with Collette on our Exploring The Alpine Countries tour. The refunds for the pre paid excursions will be credited back to your credit card on file in the next 2-3 business days.
Collette Support -
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Trip Rating:Our tour manager Ellen was excellent. She went over and beyond her duty. She made everybody welcome and made suggestions. She made an excursion not included become possible.
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Trip Rating:We really loved Salzburg. We even enjoyed singing songs from the sound of music. We loved going up the Fortress in Salzburg. We also loved the dinner with the opera performance. It was too bad that we were not able to go to the Eagle's Nest due to the weather and the dinner cruise was cancelled without our knowledge. I'm still waiting for our refund for those 2 activities that we prepaid.
Thank you for traveling with Collette on our Exploring The Alpine Countries tour. The refunds for the pre paid excursions will be credited back to your credit card on file in the next 2-3 business days.
Collette Support -
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Excellent, outstanding
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Trip Rating:Andrea Symonds was very helpful and made my reservation an easy process. Very complete, informative as I was very close to the deadline of this tour.
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Trip Rating:Tour Manager, Ellen Hansen, was very knowledgeable and made this tour pleasant and worthwhile. The tour was to very interesting and beautiful places. Motor Coach Driver, Joseph, was very careful and nice to us.
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The tour was well planned.
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Trip Rating:The tour was well planned. We were able to see a lot in a short time. It might have been nice to take a train as there was a lot of time on the bus. Our guide Robert was beyond excellent. He was knowledgable and patient.
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Trip Rating:Would have liked less time on the bus.
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Trip Rating:They always take good care of us
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Trip Rating:so nice letting someone else make the plans.
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The tour was amazing as was the tour manager.
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Trip Rating:Everything was well planned and executed And individuals were accommodated in every way
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Trip Rating:The whole trip was amazing and I'm unable to pick any one Experience. For me it was a trip of a lifetime
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It was a wonderful tour
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Trip Rating:The tour guide was excellent, very knowledgeable, friendly and funny.
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Trip Rating:The tour was excellent saw and learned a lot. There was one flaw however. Either spent more time at Neuschwanstein so you can see the castle from close up or eliminate it all together. The same thing applies to the stay in the black forest. Either have 2 nights or no nights at all. Never had a chance to explore the town we stayed at.
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Trip Rating:I loved the fact that all the details were taken care of by Collette Tours and our tour director and the only thing I had to worry about was being on time to our meeting locations. The accommodations were wonderful and I loved the group dinners at the quaint, local restaurants! Collette tours did an excellent job of selecting an itinerary of places to visit that would give us that European experience. Our tour included Austria, Germany and Switzerland and we drove through beautiful countryside and experienced the culture of the bigger cities.
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Trip Rating:I loved fact that everything was planned and I didn't have to worry about any details. We visited some beautiful locations and I especially loved the group dinners at quaint, local restaurants@
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Fantastic adventure!
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Trip Rating:We thoroughly enjoyed every minute of our Alpine tour!
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Trip Rating:As usual, Collette provided a well planned tour that included all the highlights that the area had to offer!
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Well planned and great locations
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Trip Rating:Great trip, well put together, looking forward to our next trip with Collette.
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Trip Rating:Great hotels, lots to see and do and good free time
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Every day it was a W0W! experience and now new friends to enjoy
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Trip Rating:Well planned trip to see and do so much enjoyed every day. Hotels central located to sightsee on own, dine, shop. Tour director, driver both above excellent. Always there to assist, suggestions and friendly. Would recommend to travel with Collette and already doing so. Just got home and planning next trip with Collette next year. Thank You
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Trip Rating:Getting up, on our way to see the beautiful country, scenery, mountains and their heritage plus the churches and the friendly people who welcomed us. All 3 countries my favorite!
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Good time traveling to Switzerland, Austria and Germany
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Trip Rating:I enjoyed all the countryside that we saw plus the restaurants and hotels that we stayed in. The only thing is that we had 44 people on our tour and that is too many for when we stop for potty breaks - spend too much waiting for everyone to get back on coach.
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Trip Rating:Great way to see countries and loved Austria
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Trip Rating:Everything was very organized and ran smoothly the entire trip. The transport services were very nice and professional
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Trip Rating:All of the cities visited were great but my favorite was Zermatt and the Matterhorn. We had an awesome view of it right from our balcony. Loved it
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Good itinerary and good tour manager
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Trip Rating:Good itinerary, Alex was a good tour manager. He was very gentle and his knowledge on European history helped us understand the background of the place we visited.
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Trip Rating:We loved to climb up on top of Eagle's Nest. Took train up to the top of Matterhorn area, never forgot the lively flower boxes Passion Play town Oberamergau and gondola and cable car rides to the top of Mount Pilateaus.
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Exploring the Alpine Countries: Wonderful Itinerary Full of Great Sights
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Trip Rating:We loved almost everything about this trip, especially the itinerary (so many beautiful sights that we'll never forget!), the hotels, and our guide, Alexander. He was wonderful, very knowledgeable and helpful, and even occasionally funny, which made the tour even more fun. While the included meals weren't always the best (although breakfasts at the hotels were always excellent), they were satisfactory and more or less what could be expected from 'tour group meals'. The long bus rides between cities were made easier by well-planned rest stops at appropriate times. We had a great time!
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Trip Rating:The Danube River boat ride and the trip in Zermatt up to Mount Gornergrat were two of our favorite trip events.
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Trip Rating:Likely to use Collette again. Cover a lot of ground on the tours, sometimes wearing us out, but expose clients to sites we would never see otherwise. Like the fact that many meals are included, too.
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Trip Rating:Manager was less dynamic than on our prior Collette tour, didn't seem quite as well organized. Optional excursions were somewhat disappointing for the expense, especially the Mozart dinner concert. Favorite experience was our free time in the beautiful city of Lucerne.
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Collette Tours exceeds expectations.
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Trip Rating:This was my first experience with Collette tours and I will definitely consider traveling with them again. The itinerary was great-a nice balance of guided tours and free time as well as optional excursions. The accommodations were excellent, always comfortable and reflected the culture of the country we were in, not a "cookie cutter" hotel; our tour manager, Christine Henderson, was outstanding, her knowledge of the history, culture and geography of the countries we toured was comprehensive, her personal interaction with all the members of the tour was always friendly, courteous and professional. Overall, a wonderful experience.
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Trip Rating:I loved the cultural experiences of Mozart concerts in Vienna and Salzburg as well as the magnificent scenery of driving through the Alps.
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Trip Rating:Everything was perfect! Tour location, hotel and of course, very very knowledgeable tour director.
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Trip Rating:It was a truly a vacation etched in my memory. Unforgettable sites!
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Spectacular scenery, pleasant company.
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Trip Rating:The tour was very comprehensive and the scenery was spectacular. The tour manager was very knowledgeable about the area having lived in Vienna. The bus driver did an excellent job considering it was his first trip to Switzerland. The hotels were quaint and pleasant except for the last one in Lucerne. It was extremely warm and Switzerland does not deal with this enough to have a/c. Needless to say, being on the 5th floor with no air and 90 degree temps was hard to handle at the end of the tour. The tour group consisted of 41 people of various ages, retirees and families with teenagers. Everyone got along very well.
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Trip Rating:The tour would have been 5 stars except for the Lucerne hotel. The hotel n Zermatt at the base of the Matterhorn was wonderful and the extra tour to Mt. Pilatus was a fabulous experience.
Thank you for traveling with Collette to the Alpine Countries. A member of the Guest Relations Team will be reaching out to you to discuss your feedback.
Collette Support -
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One of the best tours we've been on.
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Trip Rating:Our tour director, Toni Ray-Ingram was absolutely fantastic. She worked so hard so we could have the best experience possible. Her positive attitude and calm and efficient manner were amazing, especially in the face of a bus breakdown. The itinerary was superb.
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Trip Rating:All the hotels were amazing, especially in Oberamergau and Zermatt. the view of the Matterhorn was a wonderful surprise. The option tours to Hitler's Eagle's Nest and the Mt. Pilatus ride were also wonderful.
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Good but replace the last hotel
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Trip Rating:Good tour, great guide and driver. The last two days in the hotel were VERY warm - no fans & rude staff
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Trip Rating:Good tour with interesting places but the last hotel left a bad taste
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Trip Rating:Yes, and I already have placed deposit on my next Collette trip. The tour guide and driver make the rating 5.
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Trip Rating:The scenery was a given, very unique and special every day! The tour guide (Toni)and driver (Pero) make it a 5!
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A trip that should not be missed
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Trip Rating:Ideal trip great vistas. Tour guide and driver were excellent. Good lodging and food. The Alps must be seen also learning the cultures and history was very interesting.
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Trip Rating:The Alps are a must see!!
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The experience of a lifetime.
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Trip Rating:Everything was perfect! Karina was the best tour guide giving us so many helpful suggestions on optional things to do and experience. We could count on her for anything. The tour itself was fabulous with so many diverse experiences. Would recommend it to anyone.
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Trip Rating:Everything was amazing, but the time spent in Zermatt was the best. Never have I seen such beautiful and breathtaking scenery.
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Grateful for an amazing tour!
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Trip Rating:We saw much more with the Collette tour than we would ever have seen on our own. The tour leader (Karina) was excellent. Our whole group got along and was a lot of fun!
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Trip Rating:Every stop was a wonderful adventure, guided by pros who really know their stuff! My favorite experience was going up Mt. Pilatus in Lucerne.
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Trip Rating:I would recommend them and travel with them again. The itinerary was just what we were looking for and then some. Hotels were very nice. The tour manager was warm and wonderful. Very knowledgeable about history and the culture. My only complaint was lack of air conditioning in the hotels but I realize that is a cultural thing and beyond the control of Collette.
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Trip Rating:Itinerary. Highlights were Lake Geneva and Lake Lucerne, enjoyed the different modes of transportation, (train, river cruise)
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Had a wonderful time.
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Trip Rating:Schedules went well, group size was good. ****** did a great job and was very knowledgeable. I would recommend Collette to others and would travel with them again.
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Trip Rating:Had a great time, lovbed many things about the trip.
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Too rushed and hurried for my taste.
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Trip Rating:I was disappointed in this trip compared to other trips with Collette. It was too rushed and too short stays in any one place. One day in Vienna is ridiculous and the same can be said for Salzburg. Some of the excursions and offerings were useless (stop at Melk Abbey.) the time on the Danube was nice but I would have preferred that time be in Salzburg. I personally can't stand when the tour guide gives her information on history, architecture, geology etc. by starting with asking you questions. This must be a taught instruction method, but it really turns me off, and is designed to make you feel stupid if you don't know all the answers and them a freaking genius for reading it off to you. Stop doing that. In addition, Collette owes us money for an excursion that didn't have enough sign up. I don't want a credit because I'm not sure we will travel with them again.
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Trip Rating:The purchases, which I guess are the extra offerings were all good. but the best thing we did was the railway trip up to Gorner Grat which was not offered by Collette and without that why even go to Zermatt? Collette owes us money back because one tour be purchased did not have enough sign up. I do not want credit, as we are not sure we will take another Collette tour.
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Great tour...incredible scenery.
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Trip Rating:Well organized....very good group dinners...hotels were very good and the tour director ***** was excellent. Trip was a great balance of Austria...southern Germany and Switzerland. So much to see...every day was a scenic adventure.
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Trip Rating:The scenery...the hotels...the group dinners were all first class. Our tour manager was very organized and knowledgeable. Have to say Mt. Pilatus was the most dramatic.
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Liked this trip but wasn’t worth what we paid !
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Trip Rating:We really enjoyed the places we visited but thought more things needed to be explained better!
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Trip Rating:Nice tour but not worth what we paid !
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25 days of heaven on earth
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Trip Rating:Well planned and organized, excellent tour managers and local guides. Yes Yes
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Trip Rating:Zermatt and the Alex Hotel
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The only thing we thought was that the tour should be 2to3 days longer
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Trip Rating:Everything was top class starting with tour manager ******
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Trip Rating:The tour was one of the best we've been on the tour manager was brilliant and the group of 33 were really quite exceptional.the coach driver was also a super guy and generally the group of travellers mainly Americans were more like a family for this I think you can say this by the way is our second tour with Collette we will use your services again regards **** *******
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Generally a good well paced tour through a great part of Europe
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Trip Rating:Trip was good overall with a good tour director. Nice pace and great scenery. Disappointed in the coach used on tour as it was not up to standards of other companies we have toured with. I would still recommend them.
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Trip Rating:Best stop would probably have to be Zermat as it is such an amazing place.
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Trip Rating:Two night stays in places.
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Trip Rating:Eagles Nest Tour and the Materhorn visit
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Great trip, beautiful scenery
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Trip Rating:The trip was well planned. Guide was knowledgeable, and helpful.
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Trip Rating:The train to the Matterhorn, the view was incredible
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Wonderful experience
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Trip Rating:It was a wonderful tour. Great hotels, good food, beautiful sights. I have been on tours with several other companies, and I feel this was the best. Our tour director was friendly and very organized. He was also very relaxed and flexible. The driver was excellent. We always felt very safe.
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Trip Rating:I really loved the extra excursion to Bratislava. Hotel was in a great location and the visit to a Slovakian home was wonderful.
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Wondeful holiday
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Trip Rating:First of all you had a wonderful Manager. She was fantastic, loved by all. Locations were very good, hotels fine, food good and the coach had an excellent driver
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Trip Rating:Zermatt was excellent being up in the mountains. Enjoyed 'Hitler's Hideaway' and to finish in Lucerne with the Lake and river running off was out of this world
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Excellent
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Trip Rating:Our tour guide was excellent she does her job with knowledge humor and she always looked very nice we really enjoyed our trip
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Trip Rating:We lucked out on the weather and everything went well. We really enjoyed Mount Pilatus
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Trip Rating:Available
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Trip Rating:Loved the city tours and extras
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As my father used to say "ÿou wouldnt be dead for quids!"
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Trip Rating:As Collette is new to Australia, we had very little to go by and although we trusted our choice, had little feedback to go by - we were very pleasantly surprised by the service and ease of the process - mostly due to the great organisational abilities of *Personal details removed by Feefo* our wonderful tour guide.
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Trip Rating:The tour was everything we hoped it would be, and the didn't miss out on anything. The extra experiences, such as the few hours on the Danube and the concert in Schonbrunn Palace, a spectacular venue.
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Trip Rating:They delivered on what they promised
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Trip Rating:Scenery was fantastic & the tour flowed without any hiccups
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Disappointing Tour of the Alpine Countries
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Trip Rating:We spent hours each day on a freezing cold coach and not enough time was allocated to actually visiting sites of interest when we finally arrived at our destinations - it was more like a 'tick box' without any substance. The room we were given in the Vienna hotel was unacceptable but fortunately we were able to change it but the location of this hotel and also the one in Salzburg was poor - nowhere near the centre of things. The remainder of the hotels and locations were however good. The best part of the tour was our free time when we could properly explore places in detail. Sadly, our one resounding memory of this tour was of the hours spent on a freezing cold coach!
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Trip Rating:We spent hours each day on a freezing cold coach and not enough time was allocated to actually visiting sites of interest when we finally arrived at our destinations - it was more like a 'tick box' without any substance. The room we were given in the Vienna hotel was unacceptable but fortunately we were able to change it but the location of this hotel and also the one in Salzburg was poor - nowhere near the centre of things. The remainder of the hotels and locations were however good. The best part of the tour was our free time when we could properly explore places in detail - a highlight being exploring the Matterhorn via the gondola rides (which our tour guide told us were not operating!!). Sadly, our one resounding memory of this tour was of the hours spent on a freezing cold coach!
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Hello Heather,
Collette Support
Thank you for sharing your feedback with us. We're sorry to hear about the temperature of the coach and hotel accommodations. We have passed your insight along to our product and tour manager team to review. We have also informed our customer care team and a representative will be reaching out to you as soon as possible.
Your feedback is incredibly important to us as it helps us to improve our tours for future guests. We thank you for your business and look forward to traveling with you again soon. -
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Don't trust Customer Service information; misleading and incorrect!
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Trip Rating:Trip itinerary and hotel choices are very good. Collette's Customer service information was all wrong! I inquired tour details in Vienna, Austria but was given the wrong info. This has cost my group (15 passengers) 486 euro on a tour that we had to cancel due to misleading info given over the phone by Collette representative. I addressed this issue w/Tour Manager but have not heard an explanation from anyone at Collette!
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great trip except for Munich. dropped off for three hours with nothing to ...
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Trip Rating:great trip except for Munich. dropped off for three hours with nothing to do
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Trip Rating:Zermatt was wonderful. all quaint villages were quite an experience.
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A trip worth taking
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Trip Rating:Excellent trip and Angelika was amazing. Having a local person as the Tour Manager is a must as they contribute so much more to the tour.
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Trip Rating:The highlight for me was traveling through the Alps, especially going through the Girmsley Pass. Quite an experience.
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Our trip was a wonderful experience!
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Trip Rating:Our trip was a wonderful experience! The Collette tour guide was fantastic!! She was very knowledgeable about everything we did and kept us informed about the history of the areas we went through. Our hotels and food were awesome! The excursions that were planned for the trip were exciting! We have already booked a trip with Collette for next year!!
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Trip Rating:All of the things on the trip were exciting and memorable but I think being in Munich during Oktoberfest was the most memorable. I loved going to the music concert in Vienna as well. Oh, and the trip to the top of Mount Pilates was magical! Our tour guide was wonderful!! We would love to travel with Julie anytime! And our bus driver was wonderful as well! He maneuvered those curvy mountain roads like a champ!
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Amazing trip, amazing vacation!Hotels were great, itinerary was awesome!
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Trip Rating:Lisa Elliott who does our booking is fantastic and gives amazing customer service..!Hs the answers to all our questions and plans everything so well! Our guide Toni Ray was second to none.She made our vacation special, she is a walking encyclopedia and has so much great knowledge to share. No task is ever too big for her, for her group. She really takes care of her passengers.
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Trip Rating:It was an amazing tour!Zermatt was beautiful, Toni our guide gave us amazing information on all the history of all the places we went to!
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Excellent value by an excellent tour company!
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Trip Rating:It started with great customer service from Lisa to the most amazing tour director Toni!
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Trip Rating:Our tour director, Toni, went out of her way to make this trip memorable. She also found me a doctor to ease my cold symptoms.
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Definitely would recommend and go Collette again!
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Trip Rating:Excellent planning and carry through. Tour guide, Toni was great, knowledgeable, friendly, engaging, and fun!
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Trip Rating:Zermatt Switzerland... quaint, spectacular vistas!
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Top notch travel co, with highly professional and knowledgeable tour guides
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Trip Rating:I didn't' rate Colette 3 stars. This is inaccurate. My rating was 5 stars.
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Trip Rating:Highly professional. Great attention to detail. Very knowledgeable tour guide. Overall, just a great trip.
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Absolutely charming tour with fabulous places to see. Professional.
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Trip Rating:Everything about the trip was wonderful. The tour guide, Toni, did a fantastic job at educating us on all of the places we went and went the extra mile to make sure everyone was safe and happy. The small villages on the Alpine tour were fabulou, quaint and charming. The transportation was well thought out without too much travel in one day. So many beautiful places on the schedule. It was fun to go to the places that didn't seem too touristy. Almost all of the hotels were wonderful. (Lucerne, not so much) Am already to go on another tour with this company.
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Trip Rating:Oberammergau, Titisee, Alex hotel, Neuschwanstein castle..... love the quaint villages as well as charming Vienna, Salzburg, Lucerne and Munich. Places where we stayed were just right I wouldn't have wanted to stay in Munich, but enjoyed visiting. The mechanics of it all was perfect. The restaurants with big tables were great for getting to know tour members. Rotating seating was nice too. Toni? What can you say about her? She did an amazing job, like a walking google search engine. She really made sure everyone was comfortable and cared for. The only thing I really didn't like was the hotel in Lucerne. It smelled pretty bad and the rooms were so plain. The location was nice though. It was hard going from Alex hotel in Zermatt to the Lucerne hotel. My air conditioning didn't work at all and neither did the tv. I was already having a hard time because my friends 18 yr. old son died while I was on the trip and having a room with issues was frustrating. Hotel Alex was amazing, thank you so much for having us stay there. It was so special for my son and I.
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Wonderful trip to the Alpine Countries
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Trip Rating:Wonderful trip. Covered a lot of territory in a short period of time. Excellent guide! Nice accommodations.
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Trip Rating:I enjoyed Zermatt the most, but Luzern was wonderful too. Lots of miles traveled in a short period of time.
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Alpine Countries tour exceeded our expectations!
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Trip Rating:We loved every minute of our tour of the Alpine Countries! The itinerary was a great mix of lovely cities and countryside. Our tour guide was amazing! He was both very knowledgeable and entertaining. We were also very fortunate to have great weather and a fun group of tour buddies. Switzerland was our favorite with so many incredible lakes and mountains!! Will definitely consider Collette for our next tour.
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Trip Rating:Mt. Pilates in Lucerne was a fabulous experience and a must do optional excursion! Most incredible views ever!!
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Excellent service by Collette CA
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Trip Rating:Fantastic trip
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Fantastic trip. Can't wait for our next Collette tour.
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Trip Rating:As in the past, once again we found everything just perfect. Our tour guide was wonderfully knowledgeable, funny, and caring. Our coach driver was so good too.
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Trip Rating:Oberammergau and Zermatt
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being hot in the rear of the bus was ignored by the tour director.
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Trip Rating:We enjoyed the tour and the tour manager was very knowledgeable. He was a great guide for this trip with one exception. People in the back of the bus complained about it being hot or uncomfortably warm with little or no action on his part to correct the matter. The hot temperature in the rear of the bus really put a damper on a nice trip. With all the complaints from the rear of the bus, he should have sat in the back for 1/2 of a day so he would understand what we were complaining about instead of allowing it to linger.
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Trip Rating:Rooms were not located where advertised, not in the center of the city but isolated. These were last minute changes and we should have canceled based on the changes.
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My experience has always been easy.
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Trip Rating:The process is always simple I use a travel agent and she does all of the communication with Collette.
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Trip Rating:I have been to the area several times. We did see some beautiful country. I especially loved Switzerland. The day we went to Munich was too much time in the motor coach. This was the most uncomfortable coach I have ever been in. It was always freezing cold and you could not see around the seats. The rest room had no lights and was very unsafe. The driver was only friendly when tip time was getting near. We would have loved more time at Lake Tittisee.
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Great Tour - well planned and very informative and enjoyable. There was a lot of walking.
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Trip Rating:We could not have asked for a more informed guide and a great bus driver. Our guide went out of her way to make sure everything was okay; even going to the airport at 10:30 PM with me to look for our lost luggage in Vienna. We would definitely use Collette again.
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Trip Rating:The trip was very good from the time we were picked up at our home to go to the airport until the time we were dropped back off at home from the airport at the end of our trip. All the tours were very good but my favorite was the "Eagle's Nest". It was a great experience!
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This was our second trip with Collette and they did not let us down. It was a Great Trip.
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Trip Rating:This was a great tour and our guide was well informed and very pleasant. Everything was well planned and our guide worked well with our bus driver, who was also great,. We would definitely use Collette again!
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Trip Rating:The whole tour was a great experience but my favorite place was Innsbruck, Austria.
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Trip Rating:Just a little too much walking
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Excellent tour and excellent service
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Trip Rating:The service was exceptional - there are a lot of moving parts when dealing with a group tour and I thought Collette/our tour manager did a great job - from the shuttles to and from the airport to our different tours to the check in at the hotels. I thought it all went extremely smooth -
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Trip Rating:I loved the tour and several people have asked me my favorite place - I could not name my favorite because each one had a personality all of its own. It was a wonderful trip so that is my memorable experience - the overall tour.
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We have never been sorry for choosing Collette and recommend it to our friends.
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Trip Rating:We have traveled Collette a number of times and will most likely continue should we plan other tours.The tour guides are very instructive about the areas for which they are responsible and extremely friendly and helpful.
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Trip Rating:It is impossible to review all the "likes" of the Alpine tour, for there are so many. A few of the "concerns" could be the number of bathroom breaks during long bus rides, the many tips recommended for local guides, the distance between rooms and restaurant ( one half mile) in one part of the Germany excursion and some of the few choices of meals at some locations.
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Great trip
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Trip Rating:I purchased the tour through Marriott Vacation Club...the whole process was very easy.
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Trip Rating:Our tour guide was amazing. She made sure every detail was taken care of so we didn't have to worry about a thing.
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Trip Rating:This was my fourth Collette tour and, as always, a great trip!
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Trip Rating:The tour guide, The tour manager, was fun, organized, always smiling and most helpful. Kermit was breathtaking.
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wonderful alpine country vacation
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Trip Rating:tour manager very knowledgeable and very helpful during our entire trip. The only issue we had was we had a couple of unseasonably hot days in the black forest area and the hotel had no fans or air conditioning. This could be an issue for some tourists especially those with respiratory issues. Other than that the trip was wonderful.
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Trip Rating:the tour was a wonderful experience especially to an area we have never been to before. Tour manager was very patient and helpful during our trip. We loves Saltzburg, lucerne and Zermatt.
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Best tour guide ever...
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Trip Rating:Fabulous tour guide
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Trip Rating:We did not interact with Collect US. All details were handled by our travel agent Kathy Hannon with AMEX.
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Trip Rating:Our Tour guide went above and beyond the measure of "guide". She worked the issues and was very informative and careful of the details. What an exceptional employee.
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My Collette Vacation to Austria, Germany, and Switzerland.
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Trip Rating:Collette offers affordable travel and good value. The tour description in the catalog was very accurate. The fact that you get private limo service to and from the airport if you purchase your air and land from Collette is a big plus. Optional excursions are appropriately priced. I've traveled exclusively with Collette the past few years and would recommend the company to anyone. One problem arose with the transportation from Vienna to the hotel. I was assigned a specific time for this service. Unfortunately, my plane was late and my luggage was lost. By the time I got to the meeting point, the time for my pickup had passed. When the limo in Vienna was contacted, I was told, "Too bad. We were here and you weren't. You have to take a cab at your own expense." I know that Collette offers at least 2 or 3 airport pickup times. Had alternate times been given in my itinerary, I would have waited for the next limo. Please give all pickup times from the airport to the hotel. On a previous trip to Vienna with Collette, we stayed at The Hilton. It was far superior to the hotel we stayed at this time. The remainder of the hotels were fine.
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Trip Rating:Problems with transportation to first hotel from airport. The trip was wonderful, and our tour guide was exceptional. She reimbursed me in cash, for the snafau with the taxi I had to pay for after the limo was missed. She was very upbeat and took any problems encountered with grace and a smile. Her attitude was, "Nothing is a problem unless you make it a problem." A tour guide can make or break a trip regardless of the itinerary, and ours was outstanding. Switzerland was the most memorable, but probably because that part of the trip was my first time to Switzerland.
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Very good vacation.
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Trip Rating:We had a wonderful tour manager who kept us well informed and happy. Saw so many historic places and had a wonderful time. Everything taken care of for us makes it easy to travel.
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Trip Rating:Traveling to Zermatt was an unforgettable experience. Once in a lifetime experience.
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Trip Rating:The local travel agent who took my order as well as Collette staff at headquarters were very helpful. The tour director was very knowlegeable, intereating, and helpful. The staffs at local hotels could have been more helpful in some locations. Suggest that hotel staff put suitcases in your room on top of dresk or luggage rack - not just on floor.
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Trip Rating:Interesting stops and views. Would have preferred more time in Switzerland, none in Munich. Hotels were OK - most bathrooms were dangerous with very high entrances to showers/tubs and no grab bars. Beds did not have option for lighter blankets nor extra pillows. However I did ask at one hotel for extra pillow as I had fallen and needed it for comfort & they provided it. Zermatt, Switzerland was my favorite place - hope to return some day to spend more time and hike.
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Trip Rating:still waiting for refund for excursion which wascancelled due to weather
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Alpine Countriesv
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Trip Rating:Our tour director, Christine, Henderson, was super knowledgable and so sensitive to our every needs. Our itinerary was excellent,
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Trip Rating:Our trip was marvelous. We told Christine the tour manager about what we most wanted to see and do. She fulfilled all of the items on the list. I wanted to see the cow with the big bell. I got to see it. I wanted to see Matterhorn. I got to see the mountain so clearly.
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Trip Rating:Collette is a great company that makes traveling the world worry free.
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Trip Rating:I enjoyed the smallness of the group. We all enjoyed one another's company. The guide was a wealth of information and smoothed out any rough spots during our tour. This was our 5th trip with Collette and we are looking forward to number 6.
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Trip Rating:Fantastic tour guide. Hotels were all you could ask for. A very enjoyable tour.
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Trip Rating:Absolutely loved our hotel in Zermatt and the town itself.
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Trip Rating:Enough land tours of the area; well organized
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Trip Rating:great group to travel with and skilled driver and very knowledgable tour guide
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great company
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Trip Rating:I love Collette Tours
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Trip Rating:To much free time for shopping, i would like more events or offer us excursions
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