Tour Types
- Classic
- Exploration
- Faith
- Cruising
- Spotlights
Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance
Tour Activity Level
The activity level for this tour:
You’re a leisurely traveler. You typically take it easy and discover the energy of a new place by people-watching or soaking in the atmosphere at a local café. You can climb at least one flight of stairs, board a coach, and walk unassisted at a relaxed pace for up to 60 minutes without difficulty. You can easily handle altitudes up to 5,000 feet.
You like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. You can handle altitudes up to 6,000 feet.
You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (2-3 hours) isn’t a big deal. A moderately paced two-and-a-half-hour walking tour, covering several miles, hills, and uneven surfaces, is no problem for you. Walking four miles over the course of a day is very doable, as is climbing into and out of various modes of transportation (tuk-tuk, cable car, zodiac, etc.). You can climb three flights of stairs easily and handle altitudes between 6,000 and 9,000 feet. Expect some longer days balanced with free time to recharge or set out on your own adventure. This level is not a fit for travelers who require mobility assistance devices.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and half or full day hikes are things you may enjoy) and 10,000 steps a day is normal for you. You can handle longer walking tours (more than 3 hours covering 3+ miles at a steady clip) and activities that involve traversing uneven terrain, steep slopes, standing for periods of time, and varying altitudes and temperatures. You don’t mind being on the go with some early starts, late-nights, and full days. You can handle altitudes of 9,000 feet or higher with little to no issue. This level is not appropriate for travelers who use wheelchairs, walkers, and other mobility assistance devices.
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Itinerary
Alaska Discovery Land & Cruise featuring a 7-night Holland America Cruise
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Enhance Your Trip
Optional Excursions
Add some more spice to your tour with this optional excursions.
Pre and Post Night Stays
Enjoy arriving early or checking out late with our Pre and Post night stays.
Extension Style
The extension style for this tour:
Guided
Hosted
Independent
Experience the destination with a full itinerary planned for you. You’ll be joined by a dedicated Tour Manager and enjoy planned local experiences and sightseeing. In addition, your accommodations, daily breakfast, and any transfers to connect with your main tour are included. (The Tour Manager for your extension may or may not be the same person as your main tour.)
Enjoy a mix of time on your own and some planned tour activities. A local expert is available during part of your stay to guide you during scheduled activities and provide recommendations. In addition, your accommodations, daily breakfast, and any transfers to connect with your main tour are included.
Explore a destination on your own. Your accommodations, daily breakfast, and any transfers to connect with your main tour are included – the rest is whatever you decide! On an independent extension, there won’t be a Tour Manager or local representative present.
Traveler Reviews
Alaska Discovery Land & Cruise featuring a 7-night Holland America Cruise
From $4,399
12 Days • 26 Meals
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Trip Rating:
This has been sent previously. The tour manager in my group was so distracted with something else she read a book while on the bus/train and never showed us a thing. She expected us to get out in the rain , walk in puddles to shops and be picked up in an hour on the land trip while she went to the hotel and waited. She looked at the phone during dinner to see her dogs at doggie day care. When asked where a meeting was on the ship she replied”look it up on the map”! Name:Tessa Moore. Collette has not been good about any type of apology! These are only a few of what happened with our tour guide….she did nothing and we expected to tip her?? We never saw her on the ship except at dinner, late each night!
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Best was our Denali tour. We could see the mountain peaks and also saw many wild animals. The weather was great as was our tour guide Bob Brown. -
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Trip Rating:
Excellent tour guide, (Bob Brown), wonderful food, great entertainment, mild weather. Great room porters, (Ketul and Tom). Will travel again with Collete!
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Trip Rating:
Bob was outstanding in all areas of the tour. Extremely knowledgeable individual about every aspect.
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Trip Rating:
The crab feast was awesome
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Trip Rating:
Very nice for being 1st time cruisers.Did not disappoint. What was included.Was very nice.We also did some excursions thru Holland which were very nice.I just wish we were able to spend more time at some of the ports to be able to sight see alittle more.This started out as a Christmas conversation that was going to be my 3 siblings and spouses. Then got opened up to 38 of us friends,classmates,neighbors,All from the town of Port Byron Il and surrounding areas.My sister in law Kris Klavon was the one that did all of the working putting this together and she was the most help to alot of us that are not phone savvy and computer users.She deserves alot of the credit for this trip.My husband and I enjoyed our trip.
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We had no idea that Collette was turning us over to Holland America and that we would be traveling with such a large group, plus three other cruise ships everywhere. The Westmark Hotel in Fairbanks is a filthy dump. An activity should have been planned in Fairbanks as you brought us in two days before the tour started. I called Collette three weeks before the trip to confirm wine would be served with dinner on the ship and was told YES. That didn't happen. We could have just booked through Holland America and cut Collette out. This was nothing like our first Collette trip to Italy. Chris, our tour guide was helpful with the logistics. On some excursions, there wasn't even room for him. For our preference, it was too many days on the ship. Please tell Holland America to correct their literature: it's JOHNS Hopkins, not John.
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Todd was an excellent tour director. Always attentive to his travelers and a delight to be with.. Collette added a tour of Vancouver (at no expense) on the last day instead of us having to spend all day at the airport for our late night flight. Very special..
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We saw a great deal of Alaska. The trip was wonderful. We loved the lodges and train and the cruise. The long flight from Vancouver/Seatle for seniors was not the best. It was a long 24 hours to get home.
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Trip Rating:
Train ride from Denali to Telketna
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The pre-cruise extensiopn was teh highlight, especially the Domed Rail car Ride through the wilderness was breathtaking.
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Would have preferred a return trip by rail instead of boat.
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Trip Rating:
Mendenhall Gardens and Glacier was superb. Todd A. did a remarkable job for our group.
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Trip Rating:
Love it
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Trip Rating:
Flory at the omelette bar was amazing always had a smile on her face . Wanted to know what you did each day
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I loved the Misty Fjords Flightseeing option. It was amazing! The pilot land us on a remote lake. (It was a float plane, which I probably wouldn't/t have signed up for had I known earlier, but glad I did!) Beautiful Day...perfect for a little flightseeing in Ketchikan Alaska!
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Trip Rating:
It was a wonderful tour Todd was excellent. Tour busses were nice and so were accommodations. Loved the cruise ship and the excursions. Whale Watching was the best ever. Glacier Bay was beautiful. Thus is great package for all. Don't miss it.
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I enjoyed the beauty of Alaska and learning about the history, custom and culture of past and present.
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Buses were always there on time--overall every thing went well. The bad was the plane connections, way too much wait time.
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Trip Rating:
Seeing the whales or plane ride
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Trip Rating:
We had a wonderful time on the land and cruise, our tour director was great. Look forward to traveling with Collette again.
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Beautiful views. Great tour manager
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Trip Rating:
Every day was wonderful! Loved the whale watch & the band in The Rolling Stone lounge.
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Two things come to mind for me seeing the overall beauty of the mountains and the wonders of the glaciers gave me a peaceful feeling. We hope to continue traveling with Collette in the future.
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Trip Rating:
Seeing Denali all 3 days of our land tours. Seeing so much wildlife bears moose Fox caribou dall sheep etc
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Everyday was a different experience. Hard to decide what was best.
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Scenery, pacific ocean, mountains, landscapes, abundant beauty of nature everywhere and the fantastic cruise with delicious breakfast, lunch and dinner with numerous choices. Cleanliness and fresh food. Embarking and disembarking process well organized and smooth. Variety of experience from Chena River ride, dog mashing site, float plane demonstration and ride in Ketchikan. Train ride in White pass and day visits to Skagway, Talkeetna, Fairbanks, Juneau , Anchorage
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Trip Rating:
Train ride
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Trip Rating:
Alaska is beautiful. Our your guide Barry was excellent. Some of the hotels did not have air conditioning and it was hot when we were there, so sleeping was a little uncomfortable. I took the optional Fly by sea plane into the Misty Fjords National park and it was breathtaking! The train ride from Denali to Tallketna was also a highlight of the trip. All the coach drivers were pleasant and very informative about the local culture and landscape.
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Trip Rating:
very enjoyable
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Train ride was my favorite. It was amazing. 😁
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There was sooo much it’s hard to narrow down. Seeing Denali, riverboat ride seeing Iditarod dogs and learning about Granite the dog, Noordam cruise ship, excellent food and staff. Michael was a wealth of information on all areas. All the coach drivers gave us information as traveling. Ohhh the whale watching boat ride was filled with the most whales to see. Highly recommend. It was our first cruise.
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Trip Rating:
Barry, our tour guide, was wonderful! The mix of activities was perfect. We were able to see and do a lot during our time in Alaska.
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Trip Rating:
The Westmark in Fairbanks needs some room updating
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Trip Rating:
Loved Whale watching excursion and Talkeetna and views of Denali! The Heart of Delali and musical about Fairbanks were grat too. The Cruise was nice - not such a big ship so did not feel overwhelmed. Food was great and the staff awesome!
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Flying in a day early (before the official tour started) gave us time to explore Fairbanks and the adjoining town of North Pole. The local residents were friendly and helpful. We were only on the cruise ship for two hours before seeing our first Orcas. The views were non-stop and seeing the whales and sea otters will be unforgettable. Our tour manager -Kathi Fil-gave us suggestions and led walking tours of all the ports (Skagway, Juneau, Ketchikan).
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Trip Rating:
The whole tour was very good except for the last day. Collette really messed up there. They were going to drop us off after leaving the ship at 10:00 AM in the airport, and our plane didn’t leave until 11:50 PM! Our director from the University who was the organizer for this trip, got ahold of Collette and came up with an all day bus tour in Vancouver. However, by then everyone was “toured out” and exhausted. The bus driver did a great job of trying to keep us entertained, but how much is there to see in Vancouver for 7 hours? It was poor planning all the way around. Also, the train trip excursion should have included lunch and a drink. Food was expensive and went through the lunch hour. We have been on other train excursions, and lunch was always included. Go Ahead Travel always makes sure those the train trips are special.
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I enjoyed spending time in Denali. We saw a lot of wildlife and learned about the area.
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I highly recommend this trip to anyone looking to go to Alaska!
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I thought the tour was well-planned and well executed. Our tour manager, Ann Boulais, was well-prepared and always ready to help in any way possible. My main complaint was on the lateness of our flights out of Vancouver on June 9th. We had to spend eleven hours in the airport waiting for our flight. I would pay a few more bucks for an earlier flight.
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Trip Rating:
It was our first trip to Alaska. Very pleased with everything. Happy we did the land tour before the cruise. The cruise was relaxing and had amazing food. We would both highly recommend this trip to all our friends. Thank you for the great memories!! Laurie
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Trip Rating:
This trip was fabulous and beyond expectations. Our tour director, Kathy Fil, kept us up to date every day with excursions and walking tours. We took advantage of her knowledge and Collette is lucky to have her.
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Trip Rating:
Absolutely worthwhile. Couldn't have been any better.
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Suggest arriving in Fairbanks day before. Long day of flights, late arrival and early departure the next day. Very tiring!
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Trip Rating:
All was memorable but whale watch was best seen momma whale trying to teach baby whale to dive and seen 2 different groups of orcas
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Trip Rating:
I enjoyed the entire trip, but my favorite was the land part at the Denali chalet. We saw elk, moose, deer, and lots of animals. Loved the outdoor music provided around the fire rings at night. Great trip.
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Viewing the Denali and the train ride.
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Whale watching where we saw orcas and humpbacks!
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Paddle wheel boat tour
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Trip Rating:
The train ride from Denali
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Trip Rating:
Booking process was poor. Feel that Collette could have made recommendations so that layovers were not so extreme. It tainted the start of the tour but evening else was fine
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Trip Rating:
Great tour guide - Ann - wonderful trip
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Trip Rating:
Organized, excellent tour guide, great sites, nice combination of land and cruise tour.
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Trip Rating:
Our director Merrin was outstanding! Only shortcomings was the crowded bus & train experiences with not enough stops for taking photos (that’s my passionate hobby). Hotel in Talkeetna was wonderful the others just okay.
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We had a great trip to Alaska. Our tour guide was exemplary and this contributed to our successful journey! Thank you, Collette!
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Trip Rating:
Learned so much on land portion
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Trip Rating:
Everything was coordinated well! Thank you
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Trip Rating:
Loved the land part of the trip. Denali park, the River boat, the train trip. I did not like the ship part. I liked getting off the ship and seeing the towns. I have motion sickness and the 1st and last days were not good.. I am just not a ship person. Will never do another cruise. Our room was great and our Steward Sonny and team were great.
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Talkeetna Lodge was great with an incredible view of the Alaska Mountain Range. Getting there was a fantastic trip from Denali on the train. We saw such beautiful scenery while riding in a glass dome train car.
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Trip Rating:
The tour manager was very organized and cleat in her communication. The Holland America Cruise Line was excellent.
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The train ride to Denali was my favorite, the train guide was entertaining and very knowledgeable!
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The first half was great, after the third day on the ship I began getting sicker everyday I have never been so sick in my life and by the time I got home I had Covid! Not an ideal vacation!
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The trip was well planned out and we saw lots of Alaska. We chose Collette as they do an excellent job of trip planning and including amazing experiences. Plus our use truly guided us thru Alaska, giving us a bounty of information on history, geology, geography, wildlife and more.
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Having a cruise was ideal to Alaska It was alittle too long, 12 days. I'm glad I went, met new people. Weather was great
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Trip Rating:
No value for the added cost. This tour package is no different than others. Air package was poor. Cruise package was mediocre.
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Trip Rating:
Everyone enjoyed the trip, locations were great, the best part of the trip was the paddlewheel cruise on the Denali. Thanks.
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Trip Rating:
This was our first land/sea vacation but our 2nd trip using Collette. It exceeded our expectations. Alaska was beautiful at times breath taking. Some of the ground portions of the trip hotels were better than others. The Holland America cruise was awesome, the staff very friendly and helpful. Accomodations were to our liking.
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Trip Rating:
This was my second Collette trip. It was awesome, Alaska is beautiful. I enjoyed the tours and for the most part accommodations were satisfactory although having to wait nearly 8+ hours for our room in Fairbanks was unacceptable and uncomfortabe.
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Enjoyed all of our stops along the way. Great information shared with us.
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The tour had great included experiences, one excursion excellent, one just good, excellent and helpful tour leader who was always available. Accomodations were very good.
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First Cruise I ever took in my whole life. It was awesome, I loved every minute of it. So organized & I felt so safe.
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Trip Rating:
Everything on the tour was great!!!
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Trip Rating:
Tour was excellent except for the travel arrangements. The travel air arrangements both coming and going were extremely unacceptable. Long long waits between connecting flights and arrival at 3 AM
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Trip Rating:
All details handled, so professional and ready with an answer to any question. Will recommend and use Colette again on our next adventure.
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Our tour guide was excellent. She was very informative both historically and geographically of the area.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
Nicely organized, great excursions 😊
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
Beautiful scenery, enjoyable excursions, great company
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Favorite memory. People I met on the tour. Person in charge of our tour group was seen very little for assistance. Night shows became boring. Same thing each night. I will not return for another tour
Thank you for sharing your review, we have passed along your feedback to our team.
Collette Support -
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Trip Rating:
Your survey just like this tour . Doesn’t work disappointing. Collette continues to be poor.
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Whale watching. Definitely trip to see Denali
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Collette changed air travel to coach travel after trip was paid for, 80 year old seniors were on this trip. This coach travel returned seniors home at 5:00 am. Karen Barkley from Collette refused to retuen any calls after the trip . Collette should be ashamed. Never Trust Collette!!!!!
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
advertised air from shreveport, after paid up in full, you changed to bus(13.5 hours ride)
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Collette Support -
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Trip Rating:
It was a good trip but didn’t like bus trips to Dallas, bus trip from Vancouver to Seattle, and bus trip from Dallas to Shreveport. I will not take another trip with this much bud travel.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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The coach trip from Vancouver to Seattle seemed to be unnecessary. Why didn’t we fly Vancouver to Dallas? The drive was too long due to traffic and the coach was uncomfortable.
Thank you for sharing your review, we have passed along your feedback to our team.
Collette Support -
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Trip Rating:
Collette lied and changed airtravel to coach travel after we payed for the trip. Karen Barkley refuses to return phone calls after trip is over.
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Collett did a good job planning everything Only complaint was some of the transportation
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Traveling on a bus when we paid for airline tickets, and then receiving a 200.00 voucher for our next trip with Collette! I will never travel with Collette again!!
Thank you for sharing your review, we have passed along your feedback to our team.
Collette Support -
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Trip Rating:
Flight schedules were horrible. Paid to stay in hotel for on 3 pm had first excretion befoream and had to have breakfast before we departed. Insane that your company didn’t realize travels do need to sleep.
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Collette Support -
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Just the overall experience combining the land and ocean tour together.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
met expectations and plans held as published
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
Did not care for the 7 hour wait at airport. We could see the departing Alaskan Airlines flights and saw numerous flights earlier to Settle. There were also flights to Chicago that I’m I sure there would be flights available to Detroit. I also did not care for the different information were getting from Tour Director. We had infor for cruise company that we had a 2 :00 time to board ship. Then the cruise Director told us 5:00. I feel we were lost time on ship. Overall the Tour Director did a good job. He was always available if we needed him. Did not care for hotel in Denali . I didn’t like that you had to a shuttle to get to main building to eat or leave for tours. The building we were in didn’t have a refrigerator in our room and I had Meds to keep cold. Our view was an overgrown field not mountains. I didn’t like get our cruise information 2 weeks before the cruise. I did enjoy the sites in Denali. The hotel in Talkeetna was gorgeous and they had places you could sit and enjoy the mountains indoor and outdoors enjoyed that.
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Collette Support -
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Air transport wasn't good. We had very long waits and delays between flights. That was very tiring for us.
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Collette Support -
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It was an outstanding trip!
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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it was confusing with all the different luggage tags; but we figured it out.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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The tour manager was excellent!! My favorite experience was seeing all the beauty!!
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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I DID NOT LIKE THE 3 DAYS BEFORE I GOT ON SHIP. EACH NIGHT A DIFFERENT HOTEL. HAD TO HAVE LUGGAGE OUTSIDE DOOR AT 6:30AM EACH HOTEL. THEN HAD BREAKFAST DOWNSTAIRS IN DINING ROOM BUT 1 MORNING HAD A TABLE AND THEY WERE TOO BUSY, HAD NO BREAKFAST, NOT EVEN A CUP OF COFFEE. HAD TO GET ON BUS AT 8:30AM THIS *****. ENTERTAINMENT ON SHIP WASN'T THAT GOOD AT ALL. LOUSY .....ROYAL CARRIBEAN ENTERTAINMENT WAS TOPS.
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Collette Support -
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The whole trip was planned extremely well. We had the greatest time and saw some great sights.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Great tour guide during the trip
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Great tour guide, Colette took care of transfers and luggage during the whole tour. What a blessing!
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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The details were all very well coordinated and our manager was well informed on what we could do at each stop along the way. For each port of call there was always a note under our door for what the options could be for the next day.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Kathryn was very knowledgeable and helpful.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Everything flowed without problems. Accompaning guide was good a coordinating things
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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First two hotels were extremely sub-par. Would never stay in either again. Third hotel was "ok" but would not stay there again either.
Thank you for sharing your review, we have passed along your feedback to our team.
Collette Support -
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Arrived in Fairbanks at 1am and tour started at 7:45am. Exhausting. Saw nothing in Fairbanks. Felt rushed. Favorite was tour of Mendenhall Mt Tsongas gardens.
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Collette Support -
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it was great and fun trip enjoy the place went great time
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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excellent trip, well planned and organized
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
Trip was poorly planned by sonja and debbie didn’t care for people on trip or what happened to them only did what they wanted to we pay our money theirs was free and didn’t get to enjoy any of it had to spend extra money because they didn’t take of anybody but their little group it was a trip from Hell never be n treated so bad I want every dime of my money returned to me no crediit they shouldn’t be allowed to take out another group they don’t care or see about group every body’s on their own when you step on motorcoach they could care less where are on or left if a stop is made
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Wonderful tours and optional excursions. Well organized. Exceptional cruise portion. Great Food, Entertainment and events.
Thank you for your review! We look forward to traveling with you again soon.
Collette Support -
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ONE OF THE HOTEL ROOMS ON LAND TOUR WAS VERY OLD AND NOT CLEAN IN FAIRBANKS.. THE HOLLAND AMERICA SHIP NOORDAM WAS ALSO VERY OLD, OUR STATE ROOM HAD TWIN BEDS THAT WERE NOT VERY COMFORTABLE. WE TRIED TO FIND A TOUR ON SUNDAY WHEN WE GOT OFF THE SHIP BUT WE WERE NOT ABLE TO FIND ANYTHING TO DO EVERYTHING WAS ALL READY BOOKED, SO WE SPENT THE DAY IN THE VANCOUVER AIRPORT, ARRIVED THERE ABOUT 12 NOON AND OUR FLIGHT DID NOT LEAVE TILL AFTER 11 THAT NITE. FLIGHT FROM VANCOUVER TO NEWARK WAS NOT GREAT THEN OUR FLIGHT FROM NEWARK TO ALBANY GOT CANCELED AND WE HAD TO TAKE A UBER HOME TO ALBANY NY, OUR LUGGAGE WAS LOST AND WE HAD TO GO TO THE ALBANY NY AIRPORT TO PICK IT UP. SO NOW YOU KNOW WHY I THINK THIS EXPERIENCE WAS AVERAGE AFTER SPENDING $8148 I AM NOT VERY PLEASED WITH THE TRIP.. I AM ALSO WAITING TO BE FOR A REFUND FOR MY AIR FAIR FROM NEWARK TO ALBANY..
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Flight arrangements were horrible for both arrival & departure. Tours were too long--just driving around Denali looking for animals w/o even stopping at the NPS Visitor Center. Domed train ride was absolutely too long w/nothing to see except trees & mts. Towns where we stopped were basically tourist traps filled w/thousands of tourists.
Thank you for sharing your review, we have passed along your feedback to our team.
Collette Support -
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Fabulous
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Highly recommend Collette for traveling. The tour guides are highly qualified and friendly. Very professional and ready to assist in any way. Love the trios I have taken!!
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So many memories hard to choose just one. Really enjoyed Fairbanks and the land tours, Denali National Park was gorgeous
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Magnificent Trip to Alaska!
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Our Tour Manager made the trip a 100 times more enjoyable with her knowledge of Alaska,her organizational skills, and her outstanding personality.
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Hiking with our Tour Manager, the beautiful scenery of Alaska and our Cruise Director on board ship.
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Kathleen Fil made the trip. Collette completed all the tickets and all the transfer of information which is phenomenal, but it's the tour manager that filled in all the gaps, made sure all was going to go smoothly and has more information memorized than most people ever expect. We've been on family trips before, but this was by far the best experience because of Kathleen. Thank you so much!
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All of it! Coordination of all information and all aspects of the tour was GRAND!
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Excellent Tour Manager and very organized itinerary.
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Trip of a lifetime! We had great weather and our itinerary was top notch.
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Great vacation, absolutely beautiful scenery.
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The vacation went off without a hitch except for Alaska Airlines loosing my bag. They were able to recover it and get it to me within two days. The land excursions, rooms and included meals in Fairbanks and Anchorage were great. The cruise boat and land excursions were great with the one exception of the totem pole excursion in Ketchikan. This was a Princess sponsored land excursion. All in all we really enjoyed the vacation and would highly recommend this vacation to friends and family.
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The land excursion to Denali and the train ride to Anchorage were the highlights of the trip.
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Tour guide was 5 stars. Alaska was 5 stars. Cruise was 5 start but the 10 hour layover in Seattle on our way to Alaska and the 2 days that we did nothing at the end of the cruise was unacceptiable. The money it cost for those 72 hours could have been put in the fee for airline tickets. I'm not a rocket scientist, but.....Probably the average age of the people on the tour was 70. We were up over 24 hours on the first day. Is that acceptiable? THis was a vacation of a lifetime for most of us, and we started off being totally exhausted. Therefore about half of us got ill, I for one and was in bed for 36 hours and I still have a hackey cough.
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I feel the Princess line catered to the Asians. On my bucket list was to fish in Alaska which we did. The train rides were awesome
Thank you for traveling with Collette on our Alaska Discovery tour. We're very sorry that you were unhappy with your airline arrangements. Your feedback will be reviewed by the Director of Air so that the overall touring experience for our guests can be improved.
Collette Support -
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Too long & too much waiting at airports
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Too long time - wise & too much waiting time at airports. Princess Royal ship wasn't clean & staff aloof
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10 hours waiting in Seattle for Fairbanks flight was way too long & boring - made the day 24 hours without sleep. Bath tubs at the Lodges had rings around. Too quick/early turn around the next morning. Buffets there were good. Ship was too big & too many people. Customs at the end was awful with a lot of standing & waiting - no restrooms handy & too many people waiting to get thru, not only at Vancouver, but back into the States Won't sail with Princess again - formal dining was hard to understand staff & they were slow, couldn't tell us what the items were. The other buffets were nice, but the area too cold & too crowded. Room attendant didn't supply ice at the end of each day as was asked & had a doc. note to that affect.
Thank you for traveling with Collette on our Alaska Discovery tour. We're very sorry to hear about the issues you experienced on tour with us. Your feedback will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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Long long flight layover practically ruined the trip. Too much down time.
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Too much down time. 10 hour layover in Seattle almost ruined the trip for us. Alaska was great -
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Train rides and the scenery were great. Barry is an awesome guide.
Thank you for traveling with Collette on our Alaska Discovery tour. We're happy to hear you enjoyed Alaska but are sorry to hear you were disappointed with your group's outbound flight schedule. We will share your feedback with the airline and the Air Coordinators for this tour to prevent future problems of this nature.
Collette Support -
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Alaska is great, but give us more time to enjoy it!
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Our tour manager, Carol, was excellent - kept us informed about everything; the local guides and transportation were also very good and informative. The negative was the non-stop push, no time to absorb what we were seeing or stop to smell the roses, so that everyone I talked to was exhausted.
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My most memorable experiences were in the interior of Alaska. I loved the time we spent on the Tundra Wilderness tour in Denali Park. I also loved the dome-top train ride through the Alaskan wilderness. I felt the interior was the most authentic and wished we could have had double the time there and less cruise.
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This was our first land/ cruise trip that we have taken and was very impressed with how everything was handled. Our tour guide, Carol Wennerstrom was very friendly and informative. The people ( tour guides)) on the train buses, paddle wheel boat were also very good and friendly ( comical too) Even with a couple of unexpected mishaps, things were handled very well. We had a great time and would do it again .
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Mysty fjords plane ride was my husband's favorite, but it was all beautiful and a great experience.
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Stress free, well organized travel experience.
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Everything was wel! Planned out. There was excellent communication and the entire trip was stress free.
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The excursions offered were excellent and affordable.
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Janice, your Tour Director, is a fantastic person.
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Excellent service when needed
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Saw very little of Fairbanks and Anchorage. Too much time on the ship.
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Janice was excellent. Too many emails prior to the trip.
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Not enough time in the cities. Too much time on the ship.
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Our tour director, Janice Burnette, was exceptional. She was always there to be of service and help. This effort really paid off for us.
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I liked the land tours the best. There was a variety of things to see and do.
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Good until the last day
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The bus ride from Vancouver to Seattle was awful and totally unnecessary!!A waste of time and money!!
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River cruise whale watching Talkeetna
Thank you for traveling with Collette on our Alaska Discovery tour. We're sorry to hear you were disappointed with the logistics of the final day. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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Loved our Tour Director Janice Burnett, totally organized and fun! GREAT accommodations, food and fun things to do and see
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Going into Denali National Park was realy enjoyable, loved seeing all the wild animals
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Our accommodations were excellent. Merrin Chivers our tour guide was great very knowledgeable and helpful. We would do a tour with her again. Everything was well planned.
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Seeing Denali was the highlight. We enjoyed all the tour experiences included on land. Everything was well planned.
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Tour guide went out of her way to assure our satisfaction.
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Accommodations and food were just OK
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I would recommend Collette to anyone wanting a first class traveling experi
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Our tour guide, Merrin Chivers, was outstanding. She kept us on schedule and helped us in a variety of ways. She was available to field questions and hear our concerns. She was pleasant and a great asset to your company.
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There were so many great moments on our trip, it is difficult to chosen only one. The land portion was grat and I would sat that our tour of Denali National Park was my favorite experience. On the ship, I enjoyed the entertainment.
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Wonderful trip!
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The whole trip was handled beyond expectations! I mean, from ground transportation, to air travel, to baggage handling, to accommodations. Our guide Ann Boulais was amazing, we were always well informed and she handled any and all matters with ease and professionalism.
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Glacier Bay and Denali Park were the most memorable, and the Whittier Tunnel was also intriguing.
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No worry travel!!
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Excellent in all ways.
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Glacier bay; viewing the glaciers. Animals in Denali.
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The trip was flawless. Our tour manager Ann Boulais was incredible. She was so helpful and knowledgeable.
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This was one of the best trips we have ever done. The places we saw were inspiring
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ALASKA VACATION A TRIP OF A LIFETIME
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This was an Alaskan land and cruise vacation, Our trip was the best!. Our tour manager Ann Boulais was wonderfully knowledgeable and professional. I even contacted her before our trip with questions and she assured me she would be meeting us in Seattle. We were a group from Lewiston, Maine plus extras from other parts of the country.
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Our Alaska vacation was truly a trip of a lifetime. I loved the train tour. It was informative and entertaining. Ann Boulais, our tour manager was always there for us and gave us valuable tips and a continuous narrative. We loved every minute of it! Thanks Ann. You are the best!
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Collette is the best
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Our Collette tour guide Barney was excellent. He provided lots of details and made the trip fun, educational and go smoothly.
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I really enjoyed the Sternwheeler Discovery in Fairbanks, AK
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They all did an excellent job
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What we did was great but I have gone to Alaska with other companies and the cost was less and we visited more attractions. Like the Alaska Pipe Line, Gold dredging... I just felt this tour was not up to Collette standards.
Thank you for traveling with Collette to Alaska. We're sorry to hear you were disappointed with some aspects of the tour. Your comments will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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had an outstanding experience the tour manager, Kathleen Fil was great
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Highly recommend. Tour manager was exceptionally knowledgeable, cordial, friendly, and likable. She wanted to make sure that we all had and enjoyable and worthwhile experience.
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Denali. Everything including the Wilderness tour, the lodging, the Riverboat Cruise. The walking tours that the tour manager had with us almost daily.
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Luggage transfer was done well, accommodations were nice, choice of food good.
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Seeing wild life, whales & glaciers. Train ride was scenic.
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I think we could have flown home the same day from Vancouver or a lot earlier the next day from Seattle.
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Alaska was good and cruise ship was good.
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Great Customer Service
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Chuck Tracy was an awesome guide during our trip. He knew what we would need before we needed it! Great Experience from the beginning with Mitchel Mack, Richard Gagne and all the contacts that helped me arrange this tour for my group.
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The tour was Great, our guide was awesome. We loved the options of adding excursions. We loved our flight seeing Ketchican the best, landing in the middle of the fjord and experiencing the peacefulness.... Seeing and learning about the glaciers, experiencing life in Alaska was once in a lifetime for us. The only reason I gave it 4 stars instead of 5 was one of the hotels needed updated and the weather was record breaking highs and most the facilities did not have any kind of air conditioning. I also expected more meals to be included for the price.
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Excellent Tour Manager
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Our tour manager was superb!
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The places we toured were all memorable. Meeting "new friends" was also part of the fun.
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Professional and prompt
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Denali National Park, Hubbard Glacier, Mt. Mckinley, train ride, the Golden Princess cruise, everything was well planned.Our tour manager was topnotch!
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Janice Burnett was vey helpful whenever we asked her anything
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yes we have used Collette for all our trips....Collette is the best!
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The land and Cruise line was great. Our room stewart, Anthony Cabial and our guys in the dining room Suban and Kotik were great. If you didn't like something they made sure you got a replacement or whatever you needed.
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Collette made this trip very enjoyable especially the tour guide.
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Everything was made so convenient for us from baggage handling to the tour guide. Will recommend Collette to others
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Seeing Denali, killer whales and glaciers
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Very good lodges, meals and cruise. Some logistic issues.
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Everything was fine but the tour should have ended in Vancouver instead of wasting a day driving to Seattle. There was also no time to visit either city.
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The cruise portion. Beautiful, clean ship with great service, good food and entertainment.
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Ports we visited had flu epidemic. There were 13 in our group . Three spent nights on board princess in your ER. THEY diagnosed with flu from Fairbanks /Denali region
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Unorganized disembark E. coli flu onboard. Ate with sick people
Thank you for traveling with Collette on our Alaska Discovery tour. We do not have any reports of people with the flu or E Coli who were on board your Princess Cruise ship. If you have additional information regarding this, please contact our Guest Relations Team.
Collette Support -
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Our outstanding tour leader Kathleen Fil, breathtaking beauty, wildlife, great hotels, and excellent weather made this a memorable trip. Great job Collette!
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Excellent in all categories.
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Did well on the land tour
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land tour was good but not the Princess Cruise
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Our tour guide was amazing! Kathleen Fils
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Seeing the whales was an amazing experience.
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The service was outstanding from the day of booking to getting us home.
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Out dogsled tour in Juneau on the glacier
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as above
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I have always enjoyed my holidays with Collette and hope to continue even though the British office is closing
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All was excellent and amazing
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Great trip because of wonderful advice.
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Great advice from both the person we purchased the trip from and the Tour Manager who was excellent.
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Denali natural history tour and the abundance of animals we were able to view.
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Kathleen Kil, our tour guide went beyond the call of duty to give each traveler her best to make our trip a success.
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All of the excursions exceeded our expectations.
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Great personalized service! We had a great tour manager (Kathleen Fil) and she took care of all the details for our group. I would strongly recommend Collette!
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We had a great trip to Alaska and my favorite part was the train ride. Great views, comfortable ride and the tour guide provided lots of information and history. Wonderful cruise on the Island Princess with great food.
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Our guide, Kathleen Fil, was awesome. She personalized all communications which were timely and clear. Kept us on track and excited about the next adventure.
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I especially enjoyed getting up close to the glaciers. Also, there were a few unexpected stops that really ramped up the itinerary.
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They did everything just right!! Our tour guide Kathleen Fil was amazing. Such a people person and so knowledgeable on ever subject. Yes I would and have recommended Collette.
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Everything we wanted to do was either on the tour or could be bought along the way. How many people can say they actually got to dog sled on a glacier???
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What made the tour so great was our tour guide Kathleen Fil. !! She was very organized any problem we had she always found a solution.
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Enjoyed the places we went to and choices of activities. This was my first ever tour/ cruise so if I go again it will be hard to out do this tour.
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Day 1 getting to the starting point was 26 hrs, way too long. Day 2 was way too much activity.
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Denali and the glaciers were incredible.
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the tour guide on this trip was the only6 Collette guide we have not enjoyed . He was not interested in assisting us.
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I guess that is all the space I have but we were surprised no one contacted us over the review right after the trip. Solera our community is looking a another trip to Eastern Canada if Evan is the tour guide we wont go for sure.
Thank you for the additional feedback. It is paramount that our tour managers are professional, courteous and attentive to all our guest's needs. This feedback will be reviewed by your guide's Team Leader.
Collette Support -
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All of the activities planned were exceptional. Our Tour guide was very helpful and willing to step outside the box for our group. She provided us with options and information.
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It was a trip of a life time and I loved every part of it.
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No customer service. After 3 trips will never travel with Collette again
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We encountered a problem on our trip. A lost bag. Our guide was young and had no experience handling the problem. No one at the corporate level contacted us or Alaska airlines to help us resolve the problem. The bag was sitting in lost baggage from day one. If someone had even bothered or was encouraged to look for the bag we might not have had to forfeit our trip. We were not even offered condolences just an extremely expensive ticket
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See previous forfeiting our cruise
Thank you for traveling with Collette to Alaska. Please accept our sincere apology for the issues you experienced after your luggage was left on the plane in Seattle. Your feedback will be reviewed by the Tour Management and Guest Relations Teams.
Collette Support -
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Always got suitcases where they needed to be. Not a good value for the price.
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Enjoyed the mixture of land and sea. Boarding proper buses was sometimes confusing when multiple buses were available.
Thank you for traveling with Collette to Alaska. A member of the Guest Relations Team will be reaching out to discuss your feedback
Collette Support -
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Yes I have traveled with Collette several times since our Alaska trip. Always easy travel.
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The cruise and the glaciers were phenomenal.
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Amazing
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Our guide was amazing, the trip was phenomenal
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Just overall wonderful , the guide the , agenda, ect
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Comments from an inexperienced traveler who forgot she doesn't fit in coach
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To start, we do not travel a lot so we are not as aware as more experienced travelers. A slower paced tour would be more suitable for us, but we took this tour because it was a library fund raiser. Our tour guide Barry was wonderful and we would be willing to go on another tour with him. The people in the group were very pleasant and it was great to meet people from other parts of the country. We had three flights to get to Fairbanks, and that was brutal as we are tall and do not fit into coach seats. It took my husband the entire land segment to recover from the flights.We also do not fit well into buses. Moving just about every day was difficult especially for my husband. He did not go to Denali park at all. The cruise part was fine. Collette's support staff was very helpful. The hotels on the land segment were quite nice.I did not like the family lunch the day of the river boat cruise.
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Seeing Denali - we were fortunate that the mountain revealed itself. And seeing Alaska from the water.
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Our tour director, Evan, was the BEST! But we needed more time at each city or port.
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Not enough time to tour each city or port. Also, time allowed INCLUDED waiting for slower tourists to get on/off busses. You MUST add that on to the time allotted.
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Great time!
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I had a great time on the Alaska trip. Another check off my bucket line.
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I loved the land tour and we had a great tour guide.
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Collette helped make our first land tour/cruise first rate!
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Our first trip, ever, therefore, we needed all the help we could get and Collette came through. We booked this trip after a Collette presentation at our local Chamber of Commerce. An area travel coordinator, Theresa's Travel, was also present and she acted as our "go-between" for deposits, payments and documents required by Collette.
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Considering this was our first tour, we had no expectations but will measure all future tours by this experience. It's hard to pick one thing that made this trip all that it was except to say Collette and Princess Cruises was outstanding in finding the best of Alaska.
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The trip was amazing as well as our guide.
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I can always count on a well planned trip. You get the best quality in everything, but this time my ship accommodating stateroom was suppose to be a balcony and was not. I know the difference in price as I cruise a lot. Asked to change and to late.
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There were a few. I loved the train trip. Beautiful countryside. I loved the lodges we stayed in. The Paddleboat ride and lunch were great. One issue not so great was I was suppose to get a balcony on the ship which I did not get. The stateroom was not good. The flight home was not up to speed and then to be dropped off away from the gate and have to walk up a flight is stairs with bags was not fun. That could of been better.
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ALASKA Discovery Land and Sea
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Representatives were easy to reach and problems readily handled.
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The tour itself was great and memorable however, our flight schedule was very bad. Very late start from departure location which caused us to arrive in Alaska within a 20 hour framework. I was the group leader from my area and was in no way involved in selecting the flight times.
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Wonderful tour, GREAT tour director
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Everything was handled so well by Stacey, our tour director.
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On an Alaskan cruise??? Are you kidding?? Every day there were memorable experiences!
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Always rates the best.
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Thirteenth tour with Collette. First class as always. Took very special care of my entire family.
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Land tour was exceptional. Loved Glacier Bay.
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We had a great time on our trip and would highly recommend Barry, our Collette tour guide. The assistanceCollette provided with connections and luggage with exactly what we needed. The beauty of Alaska was everything we hoped for and more.
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The experience on the cruise was fine. We were on the trip to see all we could of Alaska and really weren't into the entertainment and shopping which were major components of the Princess experience. We loved the river boat trip, the excursions into Denali and all the views of the coast as we cruised to Vancouver. The time we spent viewing the glaciers was unexpectedly amazing and awe inspiring. We were very disappointed that we were not able to book a minisuite on the cruise ship via Collette.
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Too expensive for what we got.
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The cost of the trip was too high for what we got. Some of the activities were fabulous as other were too long and mediocre. The last 2 days of the trip were a complete failure, my expectations are to have thing to see or learn every day. In this case the trip should have be completed at the end of the cruise and arrangement made for the trip back home that day.
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The glaciers, bus tour in park with wild animals.
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Well organised. Yes I will travel with Collette again and recommend them.
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Glacier and Denali national Parks
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Collette is the best!
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Everything was perfect. We love Collette, this was our 5 tour with Collette.
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The Alaskan Discovery tour was better than I thought it would be. The views, people, food, lodges, etc. Everything was wonderful.
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Totally would recommend Vera!
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Traveling today seems so easy but it is not especially in my age group. Vera navigated every part and knew the questions we didn’t know to ask. She took any concerns away! She gave me informed choices as well as day by day info plus money options.
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Safety... luggage taken care of... over the top AK accommodations... Kathy Fil our tour guide was an absolute gift... Now fav experience... dome top train day with the most spectacular train guide and views
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Paid way too much for a sub-par trip
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Cruise part was very sub-par, Unclean ship, smell of sewer in hallways, poor food. Strongly suggest you break from Princess.
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Denali part was great--other half--poor
Thank you for your feedback. A member of the Guest Relations Team will be reaching out to you.
Collette Support -
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Fantastic trip
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Collette has provided excellent service on all four of my tours with them. They anticipate needs, they take steps to meet those needs {wants and desires}, and smooth the way to eliminate problems. They provide information about sites to be seen, advice on leisure time activities and are on top of changes! Marion was great!
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Seeing wildlife was my goal. Saw two mama grizzlies with two cubs each, a fox with two kits, and a mama and little whale breaching. I had some great food. Talkeetna was very interesting.
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Would recommend any collette tour.
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Most favorite: The whale watching tour where we saw a pod of 12 whales all breeching at the same time.
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Enjoyed our trip. The trip to Denali was good and sight-seeing was fun. The Princess cruise was nice, had a balcony and enjoyed views and sights. Food was good. Learned some things on the ship toward the end we wish we had known earlier, like how to get ice for our room. All transfers went well. Our guide was likeable and helpful.
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Seeing wildlife, up close and personal.
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Great guide, Mike Hepler!
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Our guide was organized, friendly, and well informed!
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The guide was exceptional
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Exceptional customer service throughout our trip!
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Your customer service was exceptional. This was important as this was the first time I booked without the help of a travel service. The trip was all I anticipated it to be save the weather , but for the time of year we visited the climate was rainy . We lucked out in Denali and had a picture perfect day . Saw many animals when we learned other groups had not. The Princess Cruise lines had outstanding service as well. Our guide Barry, did all he could to insure our needs during the trip and always made himself available if needed.
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Denali was one of our most favorite experiences. We saw a lot of wild life - photos on my cellphone . Many Grizzly Bears and Moose was seen along with the Dali Sheep!
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Fantastic,beautiful and fun trip!
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This was our first cruise with collette and our second trip using collette. We did a land tour and cruise to Alaska. From the pick up at our home to the airport in New York to Seattle and on to Fairbanks, everything was done so well. Our guide from collette met us in Fairbanks. He was friendly and very helpful. During the tour he was very knowledgeable and made the trip fun. We had many questions especially aboout the cruise, he was always available and answered our questions sometimes twice with patience and understanding. His name was Barry Kobuk.
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The scenery was absolutely breathtaking. Denali National Park was my favorite. We saw so much wldlife in their habitat, grizzybears, wolf, moose, reindeer,etc. The scenery here was beautiful as well.
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Overall well done.
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We thought everything was well done, except for the flight schedule. Getting into Fairbanks at 4am est was not fun.
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The whale watching was so much fun.
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Every thing we did was great. It was planned well. I would recommend Collette to anyone and I would choose Collette again.
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Bus tour through Denali National Park, train ride and Stern wheeler Discovery ride.
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Excellent land tour. Excellent cruise. *personal details removed by Feefo* our tour manager, was fabulous. I'd highly recommend this trip!
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Whale watching was a highlight of the trip.
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Enjoyed Alaskan beauty
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Very organized with well thought-out itineraries. We would definitely use them again.
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We thoroughly enjoyed the Sternwheeler cruise, Denali tour, Denali Dinner theatre show, exploring Anchorage, ride to Whittier, and cruise with the various ports.
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Wonderful vacation
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Tour was organized well, the tour director did a wonderful job with her knowledge of Alaska and the various ports of call.
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Great tour I would recommend to everyone
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Awesome scenery and service
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We are thoroughly impressed with the planning and care of each person on the trip. We would never be able to find all the sites and day trips on our own. Collette makes it so easy and we really enjoy all the information given by the tour guides and bus drivers. Not to mention the awesome scenery of our great state of Alaska!
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We love to ride bicycles and were able to do two bike rides. And who ever imaged walking on a glacier or seeing seals from a paddle boat or landing a sea plane near a pod of whales? wow!
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Great trip. Not sure that it was superior to just using the Princess facilities directly.
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Saw lots of wildlife. Loved Denali.
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Improve air quality in cabins
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There was a foul smell in room
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Bucket List Vacation
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We were very pleased with our tour director. She was very well informed and very personable. We loved the land part of our tour. It was simply amazing!! We also enjoyed the trip on the dome train. It was very enjoyable. What can we say about the cruise?? It was an absolutely remarkable trip with near perfect weather in one of the most beautiful spots in the world. We loved the trip!!
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Viewing the glaciers and our whale watching tour were both amazing...........
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Alaskan dream vacation
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My husband and I loved our Alaskan tour with our guide. She was very friendly,knowledgeable ,and ready to help and answer any questions you might have. Not always an easy job with so many different personalities and needs. Kristen always did everything with a smile. We would gladly travel with her again. In fact, we would love to know her future tours.
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It would have been nice to have more meals included for land portion. (Breakfasts).
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close but no cigar
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The Alaska tours and cruise were great. The disembarkation in Vancouver had nothing to do with Alaska. Remember the name of the cruise was "Alaska Discovery". It also necessitated the purchase of passports. In addition to the extra cost there was the bother of getting photos, filling out forms and worrying about getting the passports in time. The Vancouver city tour delayed our departure for SEATAC and came at an additional expense. This disembarkation also resulted in having to pass through customs - an unnecessary hassle.
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Our tour manager was Chuck Tracy. Chuck was truly outstanding! He was, in fact, the reason I have rated this tour so highly. My wife had some mobility issues and Chuck's compassion and thoughtfulness made our lives much easier during the tour and cruise. Walking is certainly taken for granted by those of us who have no impairment. This makes it difficult for the unimpaired to communicate the degree of rigor involved in boarding buses, ships and airplanes. This is especially evident in the descriptions of walking and stair climbing in the shore excursion information.
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your tour guide was the best Chuck Tracy. He made the trip the best kept a...
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your tour guide was the best Chuck Tracy. He made the trip the best kept all of us informed about the history of Alaska and your points of interest were the best. We were so blessed with perfect weather
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Seeing Denali, seeing the wild life, Our tour guide was the best Chuck Tracy. Riding in the glass topped train. Every day was another new adventure. Meeting people from all over.
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The purchase experience was superb as well the entire tour. Kathleen was an awesome tour manager.
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Service on tour was excellent Australian office is new and had quite a few glitches. Had to work hard to get pre tour information and when tour booklet came it was not individualised to our tour just "cut and Paste" repeated over and over
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Outstanding trip
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Efficient and courteous. Handled details that made trip very easy and trouble free.
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Day in Denali was outstanding. Close up view of glaciers was incredible. Food on ship was not up to that experienced on other cruise lines.
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The tour manager was exceptional in her dedication to personalized detail. We have been on many tours with many tour managers but never has one spent so much time on preparation. I hate the idea that Princess was involved. All I really wanted was a land tour that included a trip into Denali. Compared to other tours that we have taken, this tour had very few included meals except at sea. If this is typical of Collette I would have to think twice about booking.
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Most memorable was the trip into Denali park. The least favorite part was the dominance of everything by Princess..
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If you want to have fun
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This was my first experience with a tour guide. Kathleen Fil is so knowledgeable about Alaska. She's fun and friendly. She seems to know about all the towns in Alaska. Every day we got a love letter informing us of what was going on for the day. Kudos to Collette.
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The most memorable time for me was sitting in the dining room eating lunch and going past the glaciers. Another memorable time was watching the movie under the stars as the ship was gliding by the beautiful mountains. The train ride through Denali Park was amazing.The day was so clear that we have awesome pictures of Denali.
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Excellent planning and tour manager. Kathleen Fil was extremely knowledgeable and friendly. She planned everything ahead and made us feel secure
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Excellent, I would not hesitate to use your company again in the future. However, I would try to deal directly with Collette and not the travel agency. There was too much back and forth when all 3 of us were involved.
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Very happy withe the service and the locations we were taken to.
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My girl friend and I were very happy with Collette and Kathleen our tour guide, as she extended her self far beyond what was expected of her. Keeping us informed as to what was coming up every day and looking out for our welfare. Taking us around site seeing when she could have been doing other things. Her attention to details was just great, we were so comfortable with her. If we do another tour it would be with your company and hopefully with Kathleen.
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We were happy with the locations we were brought to and where we stayed. We liked that we were able to have free time to visit locations we found interesting, and that our guide advised us of things we should see and not see. Some of the stops on the land portion of the trip we understood were tourist traps so we conducted our selves appropriately. We were able to get pictures of the local wild life while were on the bus tours. We found the towns of Alaska to be fun to see and the locations a once in a life time visit. We loved it.
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Alaska Tour Experience.
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Collette provided excellent service. All arrangements and tour guides were excellent. The only shortcoming was in the area of food. I expected that more meals would be included on the land portion of the trip and I feel that the food on the cruse ship was just average. Because food is not the reason that I took this trip, I did not include it is my excellent rating. I would recommend Collette and this trip to anyone.
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I enjoyed the entire experience.
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Superb experience.
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Such captivating beauty in a northern most state of the US.
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Our tour through Denali Natl. Park with super Naturalist/driver, Bill Watkins. Our 4 hr. train ride from Talkeetna to Denali. Riding on our tour bus with Ann Grier, our Collette guide. The unbelievable sights of wildlife, glaciers, and the geological changes due to the elevation and mountains. Our tour by the Star Princess Liner. This was our first experience on an ocean liner. Seeing 3 major cities in Alaska and stopping at the ports for a day each & visit with tour through Vancouver. Interesting to learn about each of the cities, people, cultures, economies.
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This was a good tour, but not great. I felt that we had no opportunity to get to know our fellow travelers in our group (Ann's group). We never had meals together--other than the Musical theater show at the Denali Princess Lodge. It would have been fun to have a small social gathering in the beginning to introduce ourselves to one another within maybe an appetizer setting (this expense could have been included in the package).
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Your Tour Director who was with us did an excellent job.
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As sated above the tour director was excellent. Most of the hotels were ok but hardly the best.
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